By accessing www.rribhuatelier.com or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with these Terms, please do not use our website.
1. About RRIBHU Atelier
RRIBHU Atelier is dedicated to preserving and promoting the rich artistic heritage of Odisha through authentic Pattachitra paintings, handcrafted heritage textiles, home décor, and bespoke artistic creations.
2. Eligibility
By using this website, you confirm that you are legally capable of entering into a binding agreement, the information you provide is accurate, and you will use the website only for lawful purposes.
3. Products
Every creation is handcrafted. Slight variations in colour, brushwork, and texture are natural characteristics and not defects. Actual colours may vary slightly due to screen settings and lighting.
4. Product Availability
All products are subject to availability. If a product becomes unavailable after an order is placed, we will contact you for alternatives or a refund. We reserve the right to discontinue products without notice.
5. Pricing
Prices are in Indian Rupees (INR) and may change without notice. However, the price paid at checkout remains applicable to confirmed orders.
6. Orders
Order confirmation acknowledges receipt but doesn't constitute final acceptance. We reserve the right to cancel orders due to payment issues, fraud suspicion, pricing errors, or unavailability.
7. Payments
Payments are processed securely through third-party providers. We do not store complete payment credentials like card numbers, UPI PINs, or net banking passwords.
8. Shipping
Shipping and delivery are governed by our Shipping Policy, which forms part of these Terms & Conditions. Please review it before placing an order.
9. Returns & Refunds
Returns, replacements, and refunds are governed by our Returns & Refund Policy. By placing an order, you acknowledge you have understood that policy.
10. Intellectual Property
All content, including artwork, designs, and photographs, is the intellectual property of RRIBHU Atelier. No content may be reproduced or used commercially without written permission.
11. Commissioned Artwork
Custom commissions generally cannot be cancelled once work commences. Returns are only accepted if damaged during transit or if they significantly differ from agreed specifications.
12. Customer Responsibilities
Customers agree to provide accurate info, ensure valid payment, and handle products with care. We are not responsible for delays due to inaccurate customer information.
13. Limitation of Liability
We are not liable for indirect damages, courier delays, force majeure events, or website interruptions. Our maximum liability shall not exceed the amount paid for the relevant order.
14. Website Availability
We strive for constant availability but temporary interruptions may occur for maintenance or technical issues. We reserve the right to modify or discontinue functionality without notice.
15. Privacy
The collection and use of personal information are governed by our Privacy Policy, which forms part of these Terms & Conditions.
16. Third-Party Links
We are not responsible for the content or policies of external websites linked from our platform, including social media platforms.
17. Changes to These Terms
We reserve the right to revise these Terms at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.
18. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in the State of Odisha, India.
19. Contact Us
If you have any questions regarding these Terms & Conditions, please reach out to us.
Related Information
Our Commitment
RRIBHU Atelier exists to celebrate and preserve the timeless artistic traditions of Odisha. Every handcrafted creation represents the skill, dedication, and cultural legacy of the artisans behind it.
We strive to provide a transparent, respectful, and trustworthy experience for every customer. Thank you for supporting authentic Indian craftsmanship and helping preserve a living heritage.